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Authorized service center

Pro Photo Inc.

4.3 ★★★★☆ 198 Google reviews

2000 Pennsylvania Ave NW, Washington, DC 20006

Directions (202) 223-1292 Visit website

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Longtime photography specialist offering a wide variety of cameras & lenses, plus repair services.

What Pro Photo Inc. repairs

Every line below is evidence-backed — pulled from what customers wrote in their reviews, or from the shop's own website. Call ahead before shipping or dropping off a specific job.

What customers say about repairs here

The themes that come up again and again in reviews of Pro Photo Inc..

Brands mentioned at Pro Photo Inc.

Camera brands named on the shop's own site or in customer reviews — a guide to what they're used to working on, not a guarantee. Confirm your model before you send it in.

What customers say

Called to see if pro photo could repair my Pentax k1000 (stuck lever and shutter button) I worked closely with Zane. He was very communicative and responded within 24 hours. Very pleasant guy. Customer service gets a 5. They were able to fix my camera for $180.

★★★★☆ — Angie, 2023-02

Honestly, everyone I interacted with over the last 2,3 days in terms of getting my equipment fixed, cleaned answering questions. They honestly went above and beyond really took care of me. Made sure that everything went smoothly from drop off to pick up!

★★★★★ — Judahpraise, 2025-10

I’ve been here a few times in the past year after moving to DC for school, and I haven’t had a single bad experience with them. All the employees are super knowledgeable and friendly, and their technician Zain is INCREDIBLE.

★★★★★ — David, 2024-04

Amazing customer service! I called looking for a specific camera that was not in stock. They took my information and said they would give me a call when or if they got it back in stock. Sure enough, a week later, they gave me a call and I was able to purchase the camera! Very nice and helpful people who work there.

★★★★★ — Abigail, 2025-03

Excerpts from public Google reviews, filtered to repair experiences. Read all 198 reviews →

Hours & location

Opening hours

Monday10 AM–6 PM
Tuesday10 AM–6 PM
Wednesday10 AM–6 PM
Thursday10 AM–6 PM
Friday10 AM–6 PM
Saturday11 AM–3 PM
SundayClosed

Hours as listed on Google, shown in the shop's own time zone (America/New_York).

Getting there

2000 Pennsylvania Ave NW, Washington, DC 20006

Phone: (202) 223-1292

Open in Google Maps

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