OPTITEK INC. (cine lens repair shop with in-house test equipment)
Camera repair shop 5 ★★★★★ 3
Home › California › Newbury Park › Video One Repair
Camera repair shop
Video One Repair
501 S Reino Rd Ste I #127, Newbury Park, CA 91320
- Accepts mail-in repair
- Warranties its repairs
- Free estimate
Repair shop offering shipping and turnaround, specializing in Sony and Canon cameras.
What Video One Repair repairs
Every line below is evidence-backed — pulled from what customers wrote in their reviews, or from the shop's own website. Call ahead before shipping or dropping off a specific job.
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Digital & mirrorless 4 mentions
“Quoted a fair price (below some competitors), quick turnaround, and my Sony a7 IV is as good as new.”
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Camcorder & cine 3 mentions
“Used them several years ago to repair a high end Sony HD camcorder.”
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Lens mount 1 mention
“They diagnosed the broken contact pin on my Sony FX3’s lens mount right away and offered a very reasonable repair price.”
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Sensor cleaning 1 mention
“On top of that, they cleaned my sensor and camera body for free, which was an unexpected and much-appreciated bonus.”
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Shutter repair 1 mention
mentioned in customer reviews
What customers say about repairs here
The themes that come up again and again in reviews of Video One Repair.
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Clear communication 8 mentions
“They have been good about providing an accurate quote, good communication in the process, and quick turnover time.”
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Fast turnaround 4 mentions
“The hour-and-a-half drive was worth it; not only did they diagnose the issue, but they had me back up and running the same day.”
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Great for beginners 4 mentions
“They even explained, without me asking, that impact damage can take time to show up, which made perfect sense given the timeline of events.”
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Honest, no upsell 3 mentions
“Highly recommend them for anyone needing trustworthy camera repair!”
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Warranty honored 3 mentions
“It was replaced and they sent it out as soon as possible , the quote was very fair as they even offered a 6 month warranty and the camera was fully cleaned !”
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Fair repair pricing 2 mentions
“Really recommend this repair company for cameras, based on their superior customer service, speedy work and return shipping cost included in the reasonable quote.”
Brands mentioned at Video One Repair
Camera brands named on the shop's own site or in customer reviews — a guide to what they're used to working on, not a guarantee. Confirm your model before you send it in.
What customers say
Video One Repair was incredibly fast with fixing my Sony FX3. I had no idea what was wrong with it. It was giving me an error message telling me to restart the camera every time I turned it on. I’d done a ton of research and couldn’t figure it out. I sent it in, and their customer service was fast, efficient, and kind.
Absolute perfect experience!!! I was stressed about my Sony A7Rii breaking randomly for no apparent reason. I tried to do the research I could and came across a video Sherman put out diagnosing the problem I was facing and what the repair was.
Found this place from Google. I'm not that far from the location, so I decided to do it in person. Everything was easy from the getgo. I sent pictures to them via text. They diagnosed the problem. They gave me a quote, about $180.
For a recent camera screen replacement, I searched for a well rated repair place online and came across Video One Repair. Sent in a description of the issue and received a prompt written reply, telling me the process of the repair based on the information I supplied, a cost estimate (which ended up being spot on) and…
Hours & location
Opening hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Getting there
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